The Bot Commander application is free. Optional Astra Alliance support and separately sold products use Stripe. Contact us promptly if a payment was made in error. The digital Editable Source Pack is generally final after download access is issued, except where law requires otherwise or the product is defective or materially misdescribed.
The Bot Commander application is available free of charge, so there is no application access fee to refund. Charges from AI providers and other third-party services connected by you are governed by those providers’ policies.
Astra Alliance contributions are optional Value-for-Value support and are not tax-deductible donations. One-time and recurring payments are processed by Stripe.
The Editable Source Pack is a downloadable, version-matched digital product licensed for personal and internal business development.
If you have a billing concern, please contact us directly at support@botcom.ai before filing a chargeback with your bank. We are committed to resolving billing issues quickly and fairly.
We may update this refund policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of paid features after changes constitutes acceptance of the revised policy.
If you have questions about refunds or billing, please reach out:
